Privacy Policy

1. Introduction

HStockHub ("we," "our," or "us") provides a digital marketplace for buyers and sellers. This policy explains how marketplace account, order, payment, delivery, support, and technical information may be handled when you use the website.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

When you create an account, buy, sell, top up, withdraw, or contact support, we may collect information such as:

• Name
• Marketplace username and role
• Email address
• Optional storefront name, contact handle, logo, and banner
• Order, inventory, delivery, review, chat, and dispute records
• Crypto asset, network, wallet address, transaction hash, and submitted payment proof

2.2 Non-Personal Information

We may automatically collect non‑personal information about your visit, including:

• IP address
• Browser type and version
• Operating system
• Referring page and requested marketplace routes
• Session, security, and error information needed to operate the site

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Creating accounts and providing buyer, seller, and administrator workspaces
• Processing marketplace orders, top-ups, withdrawals, delivery, escrow, reviews, chat, and disputes
• Verifying crypto transactions and preventing reuse of transaction hashes
• Reviewing listings, seller applications, ownership confirmations, and prohibited-content signals
• Operating, securing, troubleshooting, and improving the marketplace
• Detecting and preventing fraud, abuse, unauthorized access, or misuse
• Complying with legal obligations

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can set your browser to refuse cookies, but this may limit some functionality.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Marketplace participants: Limited order or profile information may be visible to the buyer, seller, or administrator involved in a transaction, conversation, review, or dispute.
• Service providers: Information may be processed by hosting, security, file-storage, or other vendors needed to operate the marketplace.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., court order, subpoena).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

6. Data Security

HStockHub uses role-based access, server-side sessions, request protections, restricted storage paths, and encryption for protected delivery and proof files. No Internet service can guarantee absolute security, so users should protect passwords and avoid sharing private delivery or recovery information in public channels.

7. Third-Party Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete your information
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact support@hstockhub.com. We will review the request and respond as required by applicable law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your information is protected in accordance with this policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: support@hstockhub.com

Last updated: July 31, 2026